Public Service Improvement Project

Public Service Improvement Project began in 2015. The project is financed by the Government of Switzerland and implemented by a consortium of organizations composed of HELVETAS Swiss Intercooperation and Development Policy Institute.
This project works closely with selected municipalities in Jalal-Abad and Issyk-Kul oblasts of the Kyrgyz Republic to improve access and ensure provision of quality services that respond to demands of citizens. It aims to create sustainable system of management and service delivery at local self-government level in the field of urban planning and construction, drinking water supply, administrative services and other issues. It will contribute to overall improvement of citizens’ life conditions in cities and rural areas of the Kyrgyz Republic.
The Public Service Improvement project is designed as a ten-year initiative. It works with a selected number of municipalities in Jalal-Abad and Issyk-Kul oblasts to improve their planning, delivery and supervision of services and enhance their cooperation with service providers and partners. The project will involve citizens in defining, implementing and monitoring services at the municipal level.


State agencies:
State Agency for Local Self-Governments and Inter-Ethnic Relations

Nongovernmental organizations:
Self-Governments Union, ABAD PF

Swiss Agency for Development and Cooperation (SDC)

Citizens, local self-governments and service providers of municipalities of Jalal-Abad and Issyk-Kul oblasts


HELVETAS Programme Office:

7 Liniya Str. house #65, Bishkek, 720044
Tel: +996 (312) 214 572/73/74/75
Fax: +996 (312) 214 578

Field offices:
PSI office in Karakol:
136, Alybakov str.
tel: +996 (3922) 5 05 74
PSI office in Jalal-Abad:
1, Jamashev str.
tel: +996 770 77 05 15